Junior
Полная занятость
$2,400 / Год
Noida
На какие задачи (обязанности)?
Business Purpose: Provide high-quality, personalized service to VIP gaming customers, ensuring their satisfaction and loyalty.
Tasks:
Engage VIP customers via calls to offer personalized support.
Resolve customer issues promptly.
Share updates on special offers and events.
Collect feedback to improve the gaming experience.
Collaborate with internal teams to relay customer insights.
Responsibilities:
Handle inbound/outbound calls for VIP customer support.
Maintain detailed customer interaction records.
Communicate product updates and promotions.
Achieve customer satisfaction targets.
Key KPIs:
Customer Satisfaction Score (CSAT).
First Call Resolution (FCR).
Call Handling Time.
Retention Rate.
Follow-up Efficiency.
Promotion Effectiveness.
Какого профессионала ищем?
Minimum 1 year experience
Great communication
Team leading
Fluent with spoken english
Adroit Myriad Professionals
Тип компании: other
Сотрудники: 51-200
Платформы: Mobile
Жанры: Карточные/Настольные, Казино, Приложения
https://adroitmyriadprofessionals.com
Все вакансии Adroit Myriad Professionals
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