Account Manager

Owns the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives.

Is responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project.

Builds and maintains client relationships by providing excellent customer service to both internal and external clients

Provides service support for accounts (handling service issues, invoicing questions and research for individual client requests)

Ensures timely and successful delivery of the company services according to customer needs and objectives

Forecasts and tracks key account metrics, accounts P&L, financial analysis and reporting

Drives peak performance and sales success across the accounts

Creates, negotiates and closes agreements

Develops key presentations to acquire new partnerships

Owns and manages partner relationships with the objective to increase revenue and improve partnership

Manages and maintains accounts portfolio assets and information

Trains key people as necessary and ramps up on business requirements and client expectations

Identifies and develops new business opportunities with existing clients for potential growth attainment

Contributes into ongoing business development, marketing and sales efforts

Manages customer travel, including visa process

3+ years of account management experience from a high tech company

Four year degree required

Proven track record in sales, business development and winning new business

Ability to identify, clarify and prioritize key issues.

Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact

Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment

Highly proficient with Microsoft Office Pack

Working with an international team of world class professionals on exciting and challenging projects

Relocation program for new hires

Learning & Development opportunities – mentoring, lectures, participation
at industry conferences and events

Medical Insurance package

Sensible flexible working hours

Breakfasts, snacks and fruits available during the day, tea and coffee machines

Friendly team and a friendly environment

Casual workplace environment in Krakow or Warsaw downtown including bicycle parking, game and chill-out zones

Additional benefits – care bonus to cover health, educational and safety needs, 26 working days of paid break, additional four paid private days during a year, Multisport card, paid health insurance, corporate parties and team buildings and many more others